Privacy Policy.

Privacy Policy

DM Decking Limited is committed to protecting your privacy.

This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries about our processing please contact us at enquiries@dmdecking.co.uk.

Information Collected
DM Decking collects the details provided by you on completing an online enquiry form or verbal quotation request. This information is likely to include your name, contact details, payment details, address and any additional information that we may need to help meet your personal request.

Use of Your Information
We may use the information you provide for the following reasons;

• To provide information or details that you have requested from us.
• Communication with you via telephone, text, email or post in line with the preferences agreed by you.
• Supplying you with our products and services at your request.
• Setting up a client account and management of that account.
• To inform you about changes to our website, services, goods or products if required.

We will never pass your personal information to anyone else, except where we are required or permitted to do so by law, for any successors in title to our business and suppliers that process information on our behalf in the UK.

You have the right to request a copy of all the information that we hold about you. You may request some or all of the information we hold about you by writing to us. It’s important to us that the information we store is up to date and accurate. You may ask us to update or remove information you think is inaccurate.

• Email – enquiries@dmdecking.co.uk
• Write to us – Data Protection Office, DM Decking Ltd, Unit 5A Bandeath Industrial Estate, Throsk, FK7 7NP

Personal Data
By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

If you purchase decking from us, we will retain and store your information for seven years. If you request a brochure or complete an enquiry form, we will retain and store your information for one year. We retain and store your information whilst it is required for relevant purposes or to meet legal requirements. Your information will be disposed of in a secure manner when it is no longer required.

Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically and sending such information is entirely at your own risk.

Other Web Sites
Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

We review and update our Privacy Policy regularly. This Policy was last updated in June 2020.

Use of ‘cookies’

Like many other websites, the DM Decking website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.